Online Sales Skills Improvement Program
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Lesson 1.1: Before You Pick Up the Phone
FREE PREVIEWLesson 1.1: Quiz
FREE PREVIEWLesson 1.2: How to Pique Your Prospect's Interest
Lesson 1.2: Quiz
Lesson 1.3: Getting Your Prospect to Continue the Call
Lesson 1.3: Quiz
SalesBuzz AI Role-playing Agent
1 Page Sales Call Strategy
Step-by-Step Guide: Openers
Customizable Word-For-Word Template: Openers
Audio Example of Michael's Cold Call Opener
ROI: How to Role Play Your Opener
BONUS Videos
Lesson 2A.1: The Role of the Gatekeeper
Lessons 2A.1: Quiz
Lesson 2A.2: Keys to Getting Past the Gatekeeper
Lesson 2A.2: Quiz
Lesson 2A.3: What to Say to the Gatekeeper
Lesson 2A.3: Quiz
Step-by-Step Guide: Gatekeepers
Customizable Word-For-Word Template: Gatekeepers 2025
Lesson 2B.1: Sales Voicemail Strategies
Lesson 2B.1: Quiz
Step-by-Step Guide: Voicemails
Customizable Word-for-Word Template: Voicemails
BONUS: Sales Call Cadence Example
Lesson 3.1: Getting a Conversation Going
Lesson 3.1: Quiz
Lesson 3.2: Obtaining Problem Recognition
Lesson 3.2: Quiz
Lesson 3.3: Creating a Sense of Urgency
Lesson 3.3: Quiz
Step-By-Step Guide: Engagement Questions
Lesson 4.1: The Three Phases of Qualifying
Lesson 4.1: Quiz
Lesson 4.2: How to Handle Non Decision-Makers
Lesson 4.2: Quiz
Lesson 4.3: Identify Time Frame and Qualify on Price
4.3: Quiz
Step-By-Step Guide: Qualifying
Lesson 5.1A: Starting Your Presentations
Lesson 5.1A: Quiz
Lesson 5.2A: How to Wrap Up a Presentation & Transition to the Close
Lesson 5A.2: Quiz
Step-By-Step Guide: Starting Your Presentations
Step-By-Step Guide: Tie Downs
Step-By-Step Guide: Closing on Solution Concept
Lesson 5B.1: How to Handle Objections & Close the Sale
Lesson 5B.1: Quiz
Step-By-Step Guide: Objection Handling
BONUS: Sales Call Funnel
Lesson 6A.1: How to Have Follow-Up Call Success
Lesson 6A.1: Quiz
Lesson 6A.2: What to Say On Your Follow-Up Call
Lesson 6A.2: Quiz
Step-by-Step Guide: Follow-Up Calls
Additional Help with Follow-up Calls
Lesson 6B: Referrals
Lesson 6B.1: Quiz
Step-By-Step Guide: Referrals
Lesson 7.1: Setting and Achieving More Sales & Personal Goals
Lesson 7.1: Quiz
Lesson 7.2: How to Set and Achieve Long and Short Term Goals
Lesson 7.2: Quiz
Step-By-Step Guide: Sales Goals
Sales Goals Worksheet
Lesson 8.1: Time Management: Plan of Action
Lesson 8.1: Quiz
Lesson 8.2: Time Management: How Many Sales Calls Per Day
Lesson 8.2: Quiz
Lesson 8.3: Time Management: Sales Call Time Blocks
Lesson 8.3: Quiz
Step-by-Step Guide: Time Management
Time Management Strategy Worksheet
The Most Important Sales Tip Ever
Final Exam
Add Your Certificate To Your LinkedIn Page
Per rep
The program is structured into 4 core modules, each designed to build on the previous one. We recommend completing one module per week, which means most participants finish the training in about 4 weeks. That said, the training is fully on‑demand — you can move faster or slower depending on your schedule. Some learners complete all modules in just a couple of weeks, while others spread them out over a month or more. The important part is applying the lessons in real conversations as you go, so the skills stick and drive results.
Teams that make outbound sales calls—cold or warm—and need a structured, proven talk track to follow. It’s ideal for BDRs, AEs, or full-cycle reps struggling with inconsistency or stalls.
This isn’t just more theory—it’s a tested call framework reps can follow on every call. Even experienced reps say it helped them fix gaps they didn’t know they had.
Yes. Complete all the modules, and you’ll earn a certificate you can download or share with your manager or LinkedIn network.