B2B Phone Skills Improvement Curriculum

    1. Lesson 1.1: Before You Pick Up the Phone

    2. Lesson 1.1: Quiz

    3. Lesson 1.2: How to Pique Your Prospect's Interest

      FREE PREVIEW

    4. Lesson 1.2: Quiz

      FREE PREVIEW

    5. Lesson 1.3: Getting Your Prospect to Continue the Call

    6. Lesson 1.3: Quiz

    7. 1 Page Sales Call Strategy

    8. Step-by-Step Guide: Openers

    9. Customizable Word-For-Word Template: Openers

    10. Audio Example of Michael's Cold Call Opener

    11. ROI: How to Role Play Your Opener

    12. BONUS Videos

    1. Lesson 2A.1: The Role of the Gatekeeper

    2. Lessons 2A.1: Quiz

    3. Lesson 2A.2: Keys to Getting Past the Gatekeeper

    4. Lesson 2A.2: Quiz

    5. Lesson 2A.3: What to Say to the Gatekeeper

    6. Lesson 2A.3: Quiz

    7. Step-by-Step Guide: Gatekeepers

    8. Customizable Word-For-Word Template: Gatekeepers

    9. Lesson 2B.1: Sales Voicemail Strategies

    10. Lesson 2B.1: Quiz

    11. Step-by-Step Guide: Voicemails

    12. Customizable Word-for-Word Template: Voicemails

    13. BONUS: Sales Call Cadence Example

    1. Lesson 3.1: Getting a Conversation Going

    2. Lesson 3.1: Quiz

    3. Lesson 3.2: Obtaining Problem Recognition

    4. Lesson 3.2: Quiz

    5. Lesson 3.3: Creating a Sense of Urgency

    6. Lesson 3.3: Quiz

    7. Step-By-Step Guide: Engagement Questions

    1. Lesson 4.1: The Three Phases of Qualifying

    2. Lesson 4.1: Quiz

    3. Lesson 4.2: How to Handle Non Decision-Makers

    4. Lesson 4.2: Quiz

    5. Lesson 4.3: Identify Time Frame and Qualify on Price

    6. 4.3: Quiz

    7. Step-By-Step Guide: Qualifying

    1. Lesson 5.1A: Starting Your Presentations

    2. Lesson 5.1A: Quiz

    3. Lesson 5.2A: How to Wrap Up a Presentation & Transition to the Close

    4. Lesson 5A.2: Quiz

    5. Step-By-Step Guide: Starting Your Presentations

    6. Step-By-Step Guide: Tie Downs

    7. Step-By-Step Guide: Closing on Solution Concept

    8. Lesson 5B.1: How to Handle Objections & Close the Sale

    9. Lesson 5B.1: Quiz

    10. Step-By-Step Guide: Objection Handling

    11. BONUS: Sales Call Funnel

    1. Lesson 6A.1: How to Have Follow-Up Call Success

    2. Lesson 6A.1: Quiz

    3. Lesson 6A.2: What to Say On Your Follow-Up Call

    4. Lesson 6A.2: Quiz

    5. Step-by-Step Guide: Follow-Up Calls

    6. Additional Help with Follow-up Calls

    7. Lesson 6B: Referrals

    8. Lesson 6B.1: Quiz

    9. Step-By-Step Guide: Referrals

About this course

  • $525.00
  • 76 lessons
  • Sales Script Templates
  • Exams
  • Digital Certification