B2B Phone Skills Improvement Curriculum

    1. Watch Michael's Lesson: Openers

    2. Course Test: Openers

    3. 1 Page Sales Call Strategy

    4. Step-by-Step Guide: Openers

    5. Audio Example of Michael's Cold Call Opener

    6. ROI: How to Role Play Your Opener

    7. BONUS Videos

    8. Customizable Word-For-Word Template: Openers

    1. Watch Michael's Lesson: Gatekeepers

    2. Mini Quiz: Gatekeepers

    3. Step-by-Step Guide: Gatekeepers

    4. Customizable Word-For-Word Template for Gatekeepers

    5. Watch Michael's Lesson: Voicemails

    6. Mini Quiz: Voicemails

    7. Step-by-Step Guide: Voicemails

    8. Customizable Word-for-Word Template for Voicemail

    9. BONUS: Sales Call Cadence Example

    10. Course Test: Gatekeepers and Voicemails

    1. Watch Michael's Lesson: Engagement Questions

    2. Course Test: Engagement Questions

    3. Step-By-Step Guide: Engagement Questions

    1. Watch Michael's Lesson: Qualifying

    2. Course Test: Qualifying

    3. Step-By-Step Guide: Qualifying

    1. Watch Michael's Lesson: Starting Your Presentations

    2. Mini Quiz: Starting Your Presentations

    3. Step-By-Step Guide: Starting Your Presentations

    4. Watch Michael's Lesson: Tie Downs

    5. Mini Quiz: Tie Downs

    6. Step-By-Step Guide: Tie Downs

    7. Watch Michael's Lesson: Wrapping Up Your Presentation

    8. Mini Quiz: Wrapping Up Your Presentation

    9. Watch Michael's Lesson: Closing on Solution Concept

    10. Mini Quiz: Closing on Solution Concept

    11. Step-By-Step Guide: Closing on Solution Concept

    12. Watch Michael's Lesson: Having the Right Tone

    13. Watch Michael's Lesson: Objection Handling

    14. Mini Quiz: Objection Handling

    15. Step-By-Step Guide: Objection Handling

    16. BONUS: Sales Call Funnel

    17. Course Test: Presentations, Objection Handling, and Closing

    1. Watch Michael's Lesson: Follow Ups

    2. Additional Help with Follow-up Calls

    3. Mini Quiz: Follow Ups

    4. Step-by-Step Guide: Follow Ups

    5. Watch Michael's Lesson: Referrals

    6. Mini Quiz: Referrals

    7. Step-By-Step Guide: Referrals

    8. Course Test: Follow-Ups and Referrals

About this course

  • $497.00
  • 60 lessons
  • 3.5 hours of video content
  • Sales Script Templates
  • Exams
  • Digital Certification

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30.4% increase

Chris Boulton – 3M

“Highly recommended, eye-opening, refreshing, and highly practical workshops – perhaps even more so during these times.”

It’s money in the bank.

Jeffrey Gitomer: Sales Author: Little Red Book of Selling

"Michael Pedone is one of the few sales trainers that actually knows what he’s talking about. Take his course. It’s money in the bank."

Extremely Helpful

Casey Hildreth Director Of Business Development

"The SalesBuzz online course has been extremely helpful for developing new sales talent in our organization, as well as providing valuable reminders of best practices for seasoned salespeople. I highly recommend the course to any company that has a sales unit that is struggling with getting call-backs, suffering from call-reluctance, or not meeting conversion rate KPIs, but are making plenty of outreach and burning through qualified leads. Michael is an expert and the administrative team at SalesBuzz is extremely helpful!"

Best money my boss ever spent

Ashley Simon - EVP Business Development

"Best money my boss ever spent on me. I have learned more in the past 6 weeks through your online sales training course than I have learned in all sales training programs over the past 4 years. Thank you for being so damn smart!"

Outside Sales Vs Inside Sales

Alicia Lawrence - Sales Manager

"I took your course 3 years ago when I started CareerCast as a Sales Representative. I’ve always been outside sales and never knew how different inside sales could be. The knowledge I received through this course helped me to increase sales and become the top sales person literally every month. I am now the Sales Manager! This is why I want to incorporate your training for my team to be just as successful."


  • How long does it take to go through the course?

    There are eight (8) core modules in the B2B Phone Skills Improvement Program, and each module takes about an hour to complete. We RECOMMEND doing one module per week, allowing students time to practice what they are learning, making it their own and part of their daily sales habit. The course IS self-paced so that you can go faster or slower based on the student's comfort level.

  • How long will I have access to the course?

    You will have 12-months of unlimited access to the entire program.

  • Does the course include sales script templates?


  • Is there a sales certification?

    Yes - However, you will have to pass the final exam to receive your digital sales certification (No participation trophies)

  • What if I fail the final exam?

    Each course has mini-exams that you must pass before moving on. This ensures that if there are any misunderstandings, it's caught early, and you can reach out to the training coordinator to receive clarification. If you should fail the final exam, you will be allowed to retake the exam when you are ready.

  • Do you offer multi-seat discounts?

    Yes! Request a quote here: https://www.salesbuzz.com/quote/

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