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Included

  • 12-Month Access

    Give your current sales team and future new hires the ability to improve their sales skills quickly with our 12-month on-demand subscription.

  • Exams/Certification

    Measure your sales rep's performance with a quiz at the end of each section and a final exam at the end.

  • Word-for-Word Script Building Templates

    Includes Word-for-Word templates for each session that you can start applying to your sales calls right away to help you start seeing better results with your opener.

B2B Phone Skills Improvement Curriculum

  • 1

    Course #1: How to Open a Sales Call

  • 3

    Sales Scripts and Materials

    • 1 Page Sales Call Strategy

    • Step-by-Step Guide: Openers

    • Customizable Word-For-Word Template: Openers

    • Audio Example of Michael's Cold Call Opener

    • ROI: How to Role Play Your Opener

  • 4

    Course #2: Gatekeepers

    • Watch Michael's Lesson: Gatekeepers

  • 5

    Mini Quiz

    • Mini Quiz: Gatekeepers

  • 6

    Sales Scripts and Materials

    • Step-by-Step Guide: Gatekeepers

    • Customizable Word-For-Word Template for Gatekeepers

  • 7

    Course #3 Voicemail Strategies

    • Watch Michael's Lesson: Voicemails

  • 8

    Mini Quiz

    • Mini Quiz: Voicemails

  • 9

    Sales Scripts and Materials

    • Step-by-Step Guide: Voicemails

    • Customizable Word-for-Word Template for Voicemail

    • BONUS: Sales Call Cadence Example

  • 10

    Course #2 and #3 Test

    • Course Test: Gatekeepers and Voicemails

  • 11

    Course #4 Engagement Questions

    • Watch Michael's Lesson: Engagement Questions

  • 12

    Course Test

    • Course Test: Engagement Questions

  • 13

    Sales Materials

    • Step-By-Step Guide: Engagement Questions

  • 14

    Course #5: Qualifying

    • Watch Michael's Lesson: Qualifying

  • 15

    Course Test

    • Course Test: Qualifying

  • 16

    Sales Materials

    • Step-By-Step Guide: Qualifying

  • 17

    Course #6 Presentations: Chapter 1

    • Watch Michael's Lesson: Starting Your Presentations

    • Mini Quiz: Starting Your Presentations

    • Step-By-Step Guide: Starting Your Presentations

  • 18

    Chapter 2

    • Watch Michael's Lesson: Tie Downs

    • Mini Quiz: Tie Downs

    • Step-By-Step Guide: Tie Downs

  • 19

    Chapter 3

    • Watch Michael's Lesson: Wrapping Up Your Presentation

    • Mini Quiz: Wrapping Up Your Presentation

  • 20

    Chapter 4

    • Watch Michael's Lesson: Closing on Solution Concept

    • Mini Quiz: Closing on Solution Concept

    • Step-By-Step Guide: Closing on Solution Concept

  • 21

    Chapter 5

    • Watch Michael's Lesson: Having the Right Tone

  • 22

    Course #7 Objection Handling & Closing

    • Watch Michael's Lesson: Objection Handling

  • 23

    Mini Quiz

    • Mini Quiz: Objection Handling

  • 24

    Sales Materials

    • Step-By-Step Guide: Objection Handling

    • BONUS: Sales Call Funnel

  • 25

    Course #6 and #7 Test

    • Course Test: Presentations, Objection Handling, and Closing

  • 26

    Course #8 Follow Up Calls

    • Watch Michael's Lesson: Follow Ups

  • 27

    Mini Quiz

    • Mini Quiz: Follow Ups

  • 28

    Sales Materials

    • Step-by-Step Guide: Follow Ups

  • 29

    Course #9 Referrals

    • Watch Michael's Lesson: Referrals

  • 30

    Mini Quiz

    • Mini Quiz: Referrals

  • 31

    Sales Materials

    • Step-By-Step Guide: Referrals

  • 32

    Course #8 and #9 Test

    • Course Test: Follow-Ups and Referrals

  • 33

    Course #10 Sales Goals

    • Watch Michael's Lesson: Goal Setting

  • 34

    Course Test

    • Course Test: Goal Setting

  • 35

    Sales Materials

    • Step-By-Step Guide: Goal Setting

    • Goal Setting Worksheet

  • 36

    Course #11 Time Management

    • Watch Michael's Lesson: Time Management

  • 37

    Course Test

    • Course Test: Time Management

  • 38

    Sales Materials

    • Step-by-Step Guide: Time Management

    • Time Management Strategy Worksheet

    • The Most Important Sales Tip Ever

  • 39

    How to Add Your Certificate to LinkedIn

    • Add Your Certificate To Your LinkedIn Page

  • 40

    Final Exam / Certification Test

    • Final Exam

Testimonials

30.4% increase

Chris Corcoran

"Michael, I wanted to let you know how you’ve helped us move the needle. Our KPIs since starting your training is skyrocketing! 25% increase in setting appointments and a 30.4% increase in appointments to opportunities!"

It’s money in the bank.

Jeffrey Gitomer: Sales Author: Little Red Book of Selling

"Michael Pedone is one of the few sales trainers that actually knows what he’s talking about. Take his course. It’s money in the bank."

Extremely Helpful

Casey Hildreth Director Of Business Development

"The SalesBuzz online course has been extremely helpful for developing new sales talent in our organization, as well as providing valuable reminders of best practices for seasoned salespeople. I highly recommend the course to any company that has a sales unit that is struggling with getting call-backs, suffering from call-reluctance, or not meeting conversion rate KPIs, but are making plenty of outreach and burning through qualified leads. Michael is an expert and the administrative team at SalesBuzz is extremely helpful!"

Best money my boss ever spent

Ashley Simon - EVP Business Development

"Best money my boss ever spent on me. I have learned more in the past 6 weeks through your online sales training course than I have learned in all sales training programs over the past 4 years. Thank you for being so damn smart!"

Outside Sales Vs Inside Sales

Alicia Lawrence - Sales Manager

"I took your course 3 years ago when I started CareerCast as a Sales Representative. I’ve always been outside sales and never knew how different inside sales could be. The knowledge I received through this course helped me to increase sales and become the top sales person literally every month. I am now the Sales Manager! This is why I want to incorporate your training for my team to be just as successful."